A deposit of 35% is required at the time of booking. The balance is due 45 days before commencement of the tour program. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation.
HOW TO MAKE PAYMENT
Through Bank OR Online Credit Card Payment where after confirmation we send you invoice with bank details or a link to pay Online. Credit card payment is possible only when the tour is booked 2 months and above before tour commencement.
Please note the Tours Cost given to you are Net amounts. Bank and Credit Card Charges should not be deducted when making payment. Please keep in mind that international Bank Transfers and Credit Card Payments are subject to additional charges that are deducted from the amount sent. These charges can vary from $ 30 to $ 100 for SWIFT Transfers and 5% of the Amount sent if paid by credit card, so please make sure this amount is covered on your side when sending the payment, so that full payment is received.
All cancellations must be received in writing. As all suppliers charge cancellation fees, they are in turn passed on to us.
Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees.
FOLLOWING IS THE SCALE FOR CANCELLATION CHARGES:
• 35% if cancelled more than 45 days prior to arrival
• 50% if cancelled between 34 and 15 days prior to arrival
• 100% if cancelled 14 days and 24hours prior to arrival
GOVERNMENT TAXES AND CONSERVATION FEES:
All our prices are inclusive of current Government taxes, Park and Game Reserve Fees. Should the government increase or institute new taxes, KILISMILE TRAILS LIMITED reserves the right to increase or add it in this agreement accordingly.